Helpful Answers
Answers about selling jewelry, broken gold, Rolex watches, private appraisal, and sending photos before visiting 24 Karatz.
You can visit our shop for a private appraisal, or you can send photos first through our quote form so we can guide you before you come in. Bring the jewelry you want to sell, any receipts or certificates if available, and your contact details. We will check the item carefully, explain the valuation factors, and give you a clear offer. If you accept, payment can be made quickly.
Yes. 24 Karatz buys broken gold jewelry, scrap gold, old gold pieces, single earrings, damaged chains, rings, pendants, and mixed gold items. The value is based on purity, verified weight, condition, and current market reference, not whether the piece is wearable.
Yes, selected Rolex watches may still be reviewed even without papers. Box, papers, warranty card, service records, receipts, and extra links can help support the valuation, but they are not always required. The final review depends on authenticity, model, reference number, condition, completeness, and market demand.
Gold value is calculated by checking the item’s purity, verified weight, condition, and current market references. After testing, we explain how the offer is made so you understand the basis before deciding whether to sell.
Yes. High-value jewelry, gold, diamonds, coins, and Swiss watches are handled discreetly and professionally. The appraisal process is designed to be private, respectful, and secure for every client.
Yes. You can send photos through the quote form before visiting. Clear photos of the item, markings, certificates, watch reference numbers, box, papers, or receipts can help us give better initial guidance. Final offers still depend on physical inspection and testing.
You can visit our shop or send photos first so our team can guide you before appraisal.